How do I measure my dog?
Stand your dog square and run a soft tape along the spine, from the base of the neck where the collar sits to the base of the tail. Leave the tail out. That number is the back length, and it is the one every Tarnhound size is built on.
If your dog lands exactly on the line between two sizes, take the larger one.
Will a coat go over a harness?
Yes. The Fell Coat, the Tarn Parka, the Drizzle Jacket and the Cooling Vest all have an opening on the back for the lead, so the harness goes on first and the coat goes over it.
What if it does not fit?
Send it back unworn, with the tags on, within 30 days and we swap the size or refund it. Measuring first is still quicker than a return.
How do I wash it?
Coats and fleece: a cool machine wash, no fabric softener, hang to dry. Knitwear: hand wash cool and dry flat. Each product page has the detail.
How much is delivery?
UK delivery is free over £60 and £4.50 below that. Orders go out by tracked courier within two working days.
Do you make coats for very large dogs?
The range currently runs to XL, a back length of 70 cm. Beyond that we would rather say so than sell a coat that is too short.
Can I get a buckle or strap replaced?
Yes. Send the piece back and we replace the part and return it. How repairs work.
Do the colours match across the range?
Moss and slate are the same shade on the Fell Coat, the Ridge Harness and the Ridge Lead, so they can be bought as a set.
Still not sure about the size?
Measure your dog's back length and chest and put both into the size calculator. If your dog is an unusual shape, send the numbers through the contact page before you order.